National Account Manager
At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of our 5 Core Values: Sense of Urgency, Delivering Results, Accountability, Positive Attitude, and Success Driven. We are currently looking to add new talent to our growing team!
About the Role:
We are looking for an remote based A-Player, National Account Manager to support a dedicated list of assigned Dealership Service Marketing Clients. The National Account Manager is responsible for performing review calls with 95%+ of assigned Dealers by meeting cadence, focusing on current successes, campaign budget increase potential, add ons and/or adjustments. Candidates must be customer focused, reliable, analytical, upbeat, and able to keep a fast pace.
Qualified Candidates Need:
- Strong working knowledge of Microsoft Windows and Microsoft Office applications with the ability to learn new software applications quickly and be comfortable working on different types of programs
- 1-2 years of customer service experience
- Clear, professional verbal and written communication skills, projecting a professional company image, the ability to type 30 wpm and be well organized
- Critical and creative thinking, reasoning, and problem-solving skills
- Team player who takes initiative
- Follow processes and instructions given verbally or through documentation
- Ability to work independently and manage multiple tasks accurately with minimal supervision
- Flexibility and adaptability in a fast-paced, ever-changing business environment
- Ability to adhere to stringent timelines
- Dealership marketing experience is a plus
- Soft sales experience is a plus
Essential duties and responsibilities:
- Review and contact 95%+ of assigned Dealers by meeting cadence for campaign budget increase potential, add ons and/or adjustments
- Develop and nurture strong customer contacts and positive, proactive relationships with dealership managers ensuring open streams of communication
- Review Marketing Campaign results as assigned, to maintain a high rate of return for the client and high customer retention for the company as well
- Request sales tools as needed
- Develop and maintain in-depth understanding of the software products to understand their capabilities, features, and benefits to be able to support the customers’ needs
- Maintain effective task notes through excellent documentation and organization while utilizing CRM, Google Docs, etc
- Assist with special projects or other duties as assigned by department head or immediate supervisor
- Gain a high-level understanding of our company's products with special attention to Automotive Industry Marketing
- Assisting with other workers' tasks/requests is required
In Return for Your Expertise, You Will Receive:
- Excellent benefits including health, dental, and vision insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.
- Home office setup support for remote employees.
- The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!
Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.
Compensation Range: $45,000-50,000