At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of our 5 Core Values: Sense of Urgency, Delivering Results, Accountability, Positive Attitude, and Success Driven.

About the Role:
As a remote based Sr. IT System Administrator on the IT team with Dynatron Software, your primary responsibility will be monitoring and addressing system and network related issues to keep our daily operations and services running smoothly. You will be responsible for evaluating and implementing new tools to monitor and maintain the infrastructure, and automating their configuration as much as possible. 

As a senior specialist on the team, you will have the opportunity to mentor others on the team and assist them in gaining knowledge and experience. You will be part of a larger support team consisting of remote teammates working together to solve complex problems, share knowledge and bring innovative solutions to the table. The ideal person for this job enjoys the pace of a growing company and tackling challenges head on. They are self-directed and eager to learn about new technologies and products.

Qualified Candidates Need:

• Three-Five years of experience with Linux server and network support
• Linux (Ubuntu/Debian preferred)
• Experience with Ansible or other automated deployment tools
• Virtualization (VMWare or similar)
• NAS storage (NetApp preferred)
• Network troubleshooting and configuration, specifically with PFsense and Cisco switches
• Networking and storage skills for on prem. All things routers, network switches, subnets, VNETs, VLANs, DNS, proxy servers, reverse proxies, load balancers, firewalls
• Basic database admin experience

• Evaluate and deploy infrastructure and IT tools, with a focus on IT Security. Use automated processes (such as Ansible) whenever possible.
• Deploy server and network configurations for new applications, including Linux prerequisite packages, and network and firewall requirements
• Create and maintain documentation as it relates to system configurations, mapping, processes, and service records.
• Manage inventory of virtual machines, storage appliances, network devices, and other aspects of the infrastructure, providing administration and system support for IT managed applications and systems
• Monitor network and server performance and troubleshoot problem areas as needed.
• Configures and update our monitoring systems
• Provides Tier III Systems support
• Provides guidance for IT Specialists on the team
• Work assigned support tickets, adhering to escalation policies and procedures
• Provide professional and courteous customer service
• Assist in problem-solving for corporate applications issues
• Keep up to date with application releases and communicate features that align with our business needs
• Tests new software applications and recommends purchases where required

• AWS experience, specifically networking/Terraform
• Docker expertise
• Network/System monitoring, specifically Zabbix

• Customer service and problem-solving skills
• Energy and positivity
• Creativity
• Accountability
• Attention to detail

• Providing System and network support 50%
• Addressing technical helpdesk related tickets 20%
• Providing guidance for support team 10%
• Documenting common technical support resolutions and application features 10%

• Excellent benefits including health, dental, and vision insurance, SAR Grant options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.
• Home office setup support for remote employees.
• The chance to work for an organization that puts people first and fosters a culture of teamwork by embracing our 5 core values:
• Success Driven – We strive for excellence with continuous improvement and grit.
• Delivering Results – We deliver a high quality of work, and we don’t confuse effort with results.
• Sense of Urgency – We know our priorities and take decisive action.
• Accountability – We take extreme ownership and deal with the consequences of our actions.
• Positive Attitude – We have a positive mindset, and we enjoy what we do

Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

Compensation: $105,000/yr